App and developer identity
This privacy policy applies to the Android app Tinnitus Trainer, package identifier com.drawdownbrands.warren, published on Google Play by Drawdown Brands. In this policy, “Drawdown Brands,” “we,” and “us” refer to the developer and publisher of Tinnitus Trainer.
Tinnitus Trainer does not require an account. Your onboarding answers, programme progress, preferences, and session history are stored locally on your Android device. Drawdown Brands does not receive those answers on its own servers. Mixpanel receives the allow-listed events described below unless you turn app measurement off.
Information handled by Tinnitus Trainer
Information stored on your device
Tinnitus Trainer may store the following information locally:
- Answers provided during onboarding, including tinnitus, sleep, hearing, and attention-related answers.
- Programme progress, completed sessions, preferences, and reminder settings.
- Locally calculated scores and summaries used to personalise the programme.
This information remains in the app's local storage unless you remove Tinnitus Trainer or clear its data through Android Settings.
Subscription and purchase information
Purchases are processed by Google through Google Play. Tinnitus Trainer uses RevenueCat to initiate purchases, restore purchases, and confirm subscription status. Google Play and RevenueCat may process an anonymous app user identifier, product identifiers, transaction and subscription status, device and app information, and technical information needed to provide those services.
Drawdown Brands does not send your onboarding answers or programme history to RevenueCat. Google and RevenueCat process purchase information under their own privacy policies: Google privacy policy and RevenueCat privacy policy.
Advertising attribution and measurement
If you allow Ad tracking in the You tab, Tinnitus Trainer uses Meta App Events to understand whether advertising led to an app installation, app launch, trial, or Google Play subscription. Meta may receive the Android advertising identifier, IP address, device and app information, and standard purchase or subscription event information needed for attribution and measurement.
Tinnitus Trainer does not send Meta your onboarding answers, tinnitus or hearing details, programme activity, lesson activity, reminder choices, or free-form text. If Ad tracking is off, the Meta SDK remains disabled. Meta processes event information under the Meta privacy policy.
Anonymous product measurement
Tinnitus Trainer uses Mixpanel to measure the onboarding funnel from the first screen to the paywall, allow-listed answers to important onboarding questions, the primary persona question, subscription events, which parts of the app you open, and whether a daily session was started or completed. A checkpoint contains an ordinal number and a neutral label for the broad onboarding section. Five broad milestones are retained for historical reporting, and a more granular funnel uses twelve checkpoints. Mixpanel also receives limited events describing interactions with the subscription screen, monthly or annual plan selection, purchase attempts and outcomes, and purchase restoration. Failure details use broad technical categories such as network, store, or configuration. Raw error messages are not sent.
Allow-listed onboarding answers use fixed keys such as age band, gender, onset band, sound type, hearing status, impact answers, goals, and the primary focus you chose (sleep, focus, calm, or connection). Mixpanel does not receive reminder choices, clock session times, the numeric impact score, lesson titles, day numbers, or anything you type in your own words.
Mixpanel may process a random SDK device identifier and standard device and app information needed to receive these events. IP-based geolocation, automatic event collection, user profiles, feature flags, and session replay are disabled.
Mixpanel processes these events under the Mixpanel privacy policy.
Notifications
If you allow notifications, Tinnitus Trainer uses Android's notification system for reminders you choose. Reminder preferences are stored on your device. You can change notification permission at any time in Android Settings.
Information handled by this website
This website does not use cookies, advertising trackers, analytics scripts, or contact forms. The website hosting provider may receive standard technical logs, such as an IP address, browser type, requested page, and request time, for security and reliable delivery.
How information is used
Information handled by Tinnitus Trainer is used to:
- Provide and personalise the 60-day programme on your device.
- Save progress and preferences between sessions.
- Process, verify, and restore Google Play subscriptions.
- Measure anonymous onboarding, allow-listed answers, feature use, and subscription-funnel completion.
- Attribute installs and subscriptions to advertising when Ad tracking is allowed.
- Deliver reminders you have chosen.
- Maintain the security and reliability of the app and website.
Sharing and sale of information
Drawdown Brands does not sell personal information. The Mixpanel events described above are shared with Mixpanel unless you turn app measurement off. If Ad tracking is allowed, the limited advertising events and identifiers described above are shared with Meta for attribution and advertising measurement. Purchase information is also handled by Google Play and RevenueCat as described above. Questionnaire answers, health responses, programme activity, and free-form text are not shared with Meta. Information may also be disclosed when required by law or when necessary to protect users, the service, or the public.
Retention
Locally stored app information remains on your Android device until it is removed through the app, Android Settings, or deletion of the app. Google and RevenueCat retain purchase records according to their respective policies and legal obligations. Meta and Mixpanel retain app-event information according to their respective privacy policies. Website hosting logs are retained according to the hosting provider's operational policy.
Your choices and data deletion
- Change notification permissions in Android Settings.
- Turn off app measurement from the subscription screen or the You tab. Turning it off stops future Mixpanel events from this device.
- Turn Ad tracking on or off from the You tab. Turning it off stops future Meta events from this device.
- Manage or cancel subscriptions through Google Play.
- Restore purchases from within Tinnitus Trainer.
- Reset or delete the advertising identifier through Android privacy settings.
- Remove locally stored information by clearing the app's data or deleting the app.
Tinnitus Trainer does not create a user account or store your questionnaire and programme data on a Drawdown Brands server, so there is no server account to delete. Deleting the app does not cancel an active Google Play subscription.
Children
Tinnitus Trainer is not directed to children under 13. If you believe a child has provided personal information through the service, contact Drawdown Brands using the email address below.
Security
Drawdown Brands uses reasonable technical and organisational measures appropriate to the information handled by Tinnitus Trainer. No storage or transmission method can be guaranteed to be completely secure.
Changes to this policy
This policy may be updated when the app, website, service providers, or legal requirements change. The effective date at the top of this page will be revised when changes are published.
Contact Drawdown Brands
Questions about this policy or Tinnitus Trainer can be sent to Drawdown Brands at bohdan@fulminareholdings.com. Please do not include sensitive medical information in a support request.
The privacy policy for the iOS version is available on the iOS privacy policy page.